Policies and Transparency

Accountable to the boys we serve, the families who trust us and the donors who make our work possible.

For more than fourteen years, Lifesong Kenya has walked alongside some of Kenya’s most vulnerable boys. That trust is a responsibility. On this page you can read how we keep children safe, protect your information, use every donation and respond when something goes wrong.

If you have a question about any of these policies, or you would like a document that is not listed here, please contact us: https://lifesongkenya.org/contact-us/

Keeping Children Safe

Child Safeguarding Policy

Our commitment that every boy in our care or contact is safe, respected and heard. It covers how we recruit and train staff and volunteers, our code of conduct, and exactly what happens when a concern is raised.

[Read the Child Safeguarding Policy (PDF)](#)

Photography, Media and Storytelling Policy

How we protect the dignity and privacy of boys and families when we share photos, videos and stories, including consent, anonymity and what we never share.

[Read the Photography, Media and Storytelling Policy (PDF)](#)

Speaking Up: Concerns and Complaints

Whistleblowing and Complaints Policy
How anyone (a child, parent, volunteer, partner, donor or member of the public) can raise a concern safely, what we do next, and our promise that no one will be punished for reporting in good faith.

[Read the Whistleblowing and Complaints Policy (PDF)](#)

How to raise a concern

If you are worried about a child, or about the conduct of anyone connected with Lifesong Kenya, please tell us.

Email:** [safeguarding email]

• Phone / WhatsApp:** [number]

• Anonymous reporting:** [link or email]

• Designated Safeguarding Lead:** [name]

  If a child is in immediate danger, contact the police first. Children and adults in Kenya can also call Childline Kenya on 116 toll free.

  How We Handle Money and Donations
  

  Donor and Financial Transparency Statement

Our promises to donors: gifts are used for the purpose given, accounts are independently audited, and you can see where the money goes.

[Read the Donor and Financial Transparency Statement (PDF)](#)

Donor and Fundraising Policy

The standards we follow when we ask for support, accept gifts, and report back.

[Read the Donor and Fundraising Policy (PDF)](#)

Anti-Fraud, Bribery and Corruption Policy

Our zero-tolerance approach to fraud and corruption, and how we prevent, report and respond to it.

[Read the Anti-Fraud, Bribery and Corruption Policy (PDF)](#)

Where your giving goes

[Insert your “Where Your Giving Goes” graphic and the figures from your latest audited accounts, for example: X% programmes, Y% administration and fundraising.]

Reports and accounts

– [Annual Reports](https://lifesongkenya.org/annual-reports/)
– [Latest audited financial statements (PDF)](#)

– [Registration details: NGO/PBO registration number]

Donations made through GlobalGiving and Omprakash are subject to GlobalGiving’s terms, including its fees and currency conversion. You can [give through:-

GlobalGiving: https://www.globalgiving.org/projects/housing-for-boys-facing-trauma-and-stigma/

Omprakash:

Protecting Your Information

Privacy Policy

What personal information we collect, why, how long we keep it, and your rights under Kenya’s Data Protection Act 2019.

[Read the Privacy Policy](https://lifesongkenya.org/privacy-policy/)

Cookie Policy

How our website uses cookies and how you can control them.

[Read the Cookie Policy (PDF)](#)

Governance, Values and Volunteering

Board Governance Charter

How our Board is made up, what it is responsible for, and how it holds the organisation to account.

[Read the Board Governance Charter (PDF)](#)

Equal Opportunity and Non-Discrimination Policy

Our commitment to fairness and dignity for every boy, family, colleague and volunteer.
[Read the Equal Opportunity Policy (PDF)](#)

 

Our Diversity Pledge: https://lifesongkenya.org/our-diversity-and-inclusion-pledge/

Volunteer Policy

How we welcome, vet, train and support volunteers so that children and volunteers are both safe.

[Read the Volunteer Policy (PDF)](#)

 

Volunteer with us: https://lifesongkenya.org/volunteer-with-us/

Our Commitments and Terms

[Our Commitments: https://lifesongkenya.org/our-commitments/

Terms and Conditions: https://lifesongkenya.org/terms-and-conditions/

Our Promise

Every one of these documents exists for one reason: so that boys can heal, grow and thrive in safety, and so that you can give, volunteer and partner with confidence.

We review our policies every year, and after any serious incident, and we welcome your feedback.

Have questions or feedback?

 

Contact us: https://lifesongkenya.org/contact-us/

 

Partner with us: https://lifesongkenya.org/become-a-partner/

 

Donate: https://www.globalgiving.org/projects/housing-for-boys-facing-trauma-and-stigma/

Policies last reviewed: [date]. Approved by the Lifesong Kenya Board.